Monthly Archive: September 2011
Permanent link to this article: http://www.iondah.com/2011/09/10/aussie-telcos-fail-at-front-line-customer-service/
Permanent link to this article: http://www.iondah.com/2011/09/10/aussie-telcos-fail-at-front-line-customer-service/
Sep
10
Aussie Telcos fail at front-line customer service
by admin
10/09/2011
I have recently gone through the process of switching mobile carriers, from an Optus corporate account to a Telstra corporate plan. This has proven to be a frustrating experience, one that has been typical of dealing with each of the three major carriers in Australia (Telstra, Optus and Vodafone) all of which I have been …
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